ERP system for a plumbing business

Client

Plumbing business seeking an updated ERP solution

A US-based plumbing company that services new building complexes and supports existing buildings aimed to streamline their business processes. Their existing enterprise resource planning (ERP) solution was a patchwork of a custom legacy system, Excel and PDF files, and off-the-shelf systems. The client approached Syberry to consolidate and rewrite their system into a unified, custom ERP solution.

Problem

Legacy ERP system became an operational obstacle

The fragmented ERP solution posed significant challenges in data management and operational efficiency. The disparate components often led to data inconsistency and loss. Furthermore, the reliance on off-the-shelf solutions limited the company’s ability to add desired features, undermining their operational capabilities.

Solution

Custom application covering all business processes

Syberry developed a comprehensive custom ERP solution to integrate all business processes seamlessly. The project was divided into multiple sub-teams, who worked collaboratively to deliver the MVP within a few months, allowing the client to phase out the old system. Post-MVP, additional functionalities were integrated to support production, sales, and HR processes.

Sales automation. The new system automated lead generation, invoicing, report generation, and opportunity bidding. Complex algorithms replaced manual estimations to accurately calculate project costs and client pricing. These algorithms considered factors like labor, resources, and risk, providing precise and efficient cost assessments.

HR management. For HR, the system automated onboarding, PTO requests, dismissals, and resource management, streamlining employee management processes.

Accounting automation. All accounting processes, including payroll and vendor payments, were fully automated, ensuring accuracy and compliance.