CASE STUDY

ERP system for a technology company

Explore how a single platform let this tech company improve efficiency in HR, sales, accounting, and production.

Tech stack/tools we used: Java 17, Spring Boot, Kotlin, JS (React), Camunda, MySQL 8, DynamoDB, Qldb, Hibernate, AWS

Our workERP system for a technology company

Client

Growing tech company

In 2019, Syberry was rapidly expanding in terms of both projects and team size. At the same time, we continued to rely on a mix of third-party software such as Salesforce, Microsoft Excel, and Evernote to manage and organize our workflows.

Problem

Third-party tools create organizational chaos

Even though we documented and shared teams’ best practices across the organization, knowledge was lost in between various third-party tools and inefficiencies. For instance, every project manager developed their own client report templates, often doing the work someone else had already completed.

These small inefficiencies piled up and drained our resources. It was increasingly more challenging to grow as a business.

Solution

DaVinci platform streamlines business operations

We approached the issue of restricted business growth from an engineering perspective and created DaVinci, an ERP system designed to automate and scale our business processes.

DaVinci helps each team manage their work. It also lets us change processes on a scale and monitor if the new automated process is being followed. For instance, recruiters use DaVinci to manage hundreds of candidate applications simultaneously without overlooking any communication. When a new employment law appears, it is included in the hiring process, and recruiters can instantly follow it.

15%
of all human tasks are automated
x7
times faster infrastructure deployment since 2019
50%
cost reduction of cloud infrastructure
1-week
timeline from project start date to the first features’ demo

Challenge #1

Standardizing custom software engineering

Given the custom nature of our work, standardizing some workflows has been tricky. For example, while daily feature releases fit most of our clients’ projects, they did not help projects that deal with older infrastructure and require regression testing.

Challenge #2

Mixing manual and automated processes

When automating business processes, we found out that some routinely undergo such rapid changes that manual intervention proved more effective than automation.

In other cases, we needed to optimize a process significantly before automating it. Frequently, though, it was straightforward to streamline operations, conserve human resources, mitigate errors, and enhance efficiency through automation.

key-features

Project dashboard

The project dashboard offers an at-a-glance view of the status and timeline for each prospective project at Syberry. Both sales managers and the software engineering team leverage this dashboard to speed up work on clients’ projects.

Customer relationship management system (CRM)

Our custom CRM system helps Syberry's sales managers engage effectively with potential clients. The app lets sales personnel manage their communication with leads, assess lead relevance, update statuses, and generate presale requests.

Human resource information system (HRIS)

Our in-house human resources information system (HRIS) consists of a web application and a suite of automated functionalities to enhance the efficiency of all Syberry’s HR operations. For instance, our resource management module enables resource managers to efficiently oversee large pools of employees simultaneously.

Management accounting analytics

Our custom management accounting system provides C-level management with the financial transparency needed for critical decisions, without bogging them down in irrelevant details like daily currency exchange rates or bank commissions.